Renewals account for 40-60% of an insurance agency's revenue. A systematic approach to renewal management directly impacts your bottom line.
Insurance customers rarely switch providers when renewal is handled professionally. Automated reminders and timely follow-ups significantly increase retention rates.
With IMD.Mitra, you can set up customized communication workflows that ensure no customer falls through the cracks during renewal season.
Manual renewal tracking consumes valuable time that could be spent on new business development. Automate the process and free up your team for revenue-generating activities.
Our system provides each team member with their personalized renewal dashboard, eliminating confusion and improving accountability.
Track all policy renewals with intuitive dashboards. View upcoming renewals by date, policy type, or team member with complete visibility across your organization.
Get "T-60, 45, 30, 15, 7, 1" alerts for your team and customers. Never miss a renewal opportunity with timely notifications via email, SMS, or in-app alerts.
Create and save template messages for different customer segments and renewal stages. Personalize communications while maintaining brand consistency.
Monitor renewal rates with month-on-month comparisons, track team productivity, and identify trends with visual dashboards and detailed reports.
Set up automated follow-up sequences for both customers and sales team members. Define frequency and channels for maximum effectiveness.
Monitor individual and team renewal performance. Identify top performers and areas needing improvement with detailed productivity metrics.
See how our automated renewal system compares to traditional spreadsheet-based approaches.
| Feature | IMD.Mitra Renewal Management | Spreadsheet Tracking | Memory-Based Approach |
|---|---|---|---|
| Renewal Tracking Accuracy | 99%+ Accurate | Prone to human error | Highly unreliable |
| Time Spent on Renewals | 1-2 hours/week | 5-10 hours/week | Varies widely |
| Customer Renewal Rate | 85-95% | 60-75% | 40-60% |
| Team Coordination | ✓ Seamless | ✗ Manual updates needed | ✗ No coordination |
| Reporting & Analytics | ✓ Comprehensive | ✗ Manual creation | ✗ Not available |
Hear from agents and brokers who have transformed their renewal processes with IMD.Mitra
Our renewal rate improved from 68% to 89% in just 6 months using IMD.Mitra's renewal
management.
The automated alerts and follow-ups have been game-changers for our
business.
I used to spend hours each week tracking renewals in spreadsheets. With IMD.Mitra, the
system does all the tracking and reminders automatically
My team is now focused on selling rather than administrative tasks.
The team performance analytics have helped me identify training needs and reward top performers.
We've increased our renewal revenue by 32% since implementing IMD.Mitra's renewal system.
Get answers to common questions about our renewal management system for insurance professionals.
You can import policies via Excel/CSV upload or add them manually. Once in the system, we automatically track renewal dates and send alerts based on your preferred notification schedule (30, 45, 60 days before renewal etc.)
Yes, you have complete control. Create custom message templates for different customer segments and set specific alert schedules for both your team and customers via email, SMS, or in-app notifications.
Our analytics dashboard provides month-on-month renewal rate comparisons, team performance metrics, policy type analysis, revenue impact reports, and customer retention trends. All reports can be exported for further analysis.
You set up follow-up sequences with predefined intervals and channels (email, SMS). The system automatically sends reminders to customers and alerts to your sales team if no action is taken, ensuring no renewal opportunity is missed.
Yes, you can assign different access levels to team members. Each member sees their assigned renewals while managers have visibility across the entire team. Permissions are customizable based on roles and responsibilities.
Our renewal management system works perfectly with our other insurance-focused tools to provide a complete business management solution.
Renewal data automatically syncs with customer profiles in your IMD.Mitra CRM. Access complete customer history, previous interactions, and preferences to personalize renewal conversations.
Automatically calculate and track renewal commissions alongside new business. Get a complete view of your earnings with detailed breakdowns by policy type and renewal status.
Be a part of thousands of people using IMD.Mitra to manage their business efficiently.
Comprehensive platform for your employees & partners
Policy Management, CRM, Commission Tracking, Lead Management, Renewal Management and more - all in one place.
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